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Refund Policy

Last updated: June 2026

30-Day Money-Back Guarantee

We want you to be fully satisfied with EM Logbook Pro. If you're not happy with your purchase for any reason, we offer a 30-day money-back guarantee from the date of your order.

How to Request a Refund

To request a refund, please contact our payment provider, Paddle, directly at paddle.net or reach out to our support team at support@em-logbook.pro.

Please include your order reference or the email address used for the purchase so we can process your request quickly.

Refund Processing

Refunds are typically processed within 5–10 business days and will be credited to the original payment method. Depending on your payment provider, it may take additional time for the refund to appear in your account.

Exceptions

We reserve the right to deny refund requests if we detect abuse of this policy, including repeated purchases and refunds, or if the request is made after the 30-day guarantee period has expired.

Cancellations

You can cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will not be charged again. To cancel, visit your account settings or contact us at support@em-logbook.pro.

Contact

If you have any questions about this Refund Policy, please contact us at support@em-logbook.pro.

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